Terms of Service
These Terms of Service (“Terms”) govern your access to and use of Arvio’s Shopify application, websites, and related services (the “Service”). By installing or using Arvio, you agree to these Terms.
1. The Service
Arvio helps Shopify merchants analyze store data and draft operational actions (for example content, discounts, or advertising workflows). Except where you explicitly enable an automated flow, Arvio prepares drafts and waits for your approval before changes go live.
2. Eligibility & accounts
You represent that you have authority to bind the Shopify store and business that installs Arvio, and that you will use the Service only for lawful business purposes.
3. Shopify & third-party services
Arvio relies on Shopify APIs and optional integrations you connect. Your use of Shopify and those third parties remains subject to their terms. We are not responsible for outages or policy changes of third-party platforms.
4. Google Ads
If you connect Google Ads, you authorize Arvio to access your Google Ads account as described in our Privacy Policy and subject to Google’s terms. You remain responsible for ad spend, campaign compliance, creative, targeting, and account permissions. Arvio may enforce internal safety limits (for example budget caps); those limits do not replace your own Google Ads controls.
5. AI-generated output
Suggestions and drafts may be generated with AI and can be incorrect or incomplete. You are responsible for reviewing outputs before approval and for business decisions you make based on them.
6. Fees
Paid plans, credits, and billing are described in-product and/or on our pricing materials. Fees are charged through Shopify Billing or other methods we specify. Taxes may apply. Unused credits typically do not roll over unless we state otherwise.
7. Acceptable use
You will not misuse the Service, attempt unauthorized access, interfere with other customers, or use Arvio to violate laws, Shopify policies, or advertising platform policies.
8. Intellectual property
Arvio and its software, branding, and documentation remain our property. You retain rights to your store content and data. You grant us a limited license to process that content solely to provide the Service.
9. Confidentiality
Each party may receive confidential information from the other and will use reasonable care to protect it, using it only for purposes related to the Service.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE SPECIFIC BUSINESS RESULTS, RANKINGS, OR AD PERFORMANCE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARVIO AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA. OUR AGGREGATE LIABILITY ARISING OUT OF THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO ARVIO FOR THE SERVICE IN THE THREE MONTHS BEFORE THE CLAIM.
12. Indemnity
You will defend and indemnify Arvio against claims arising from your store content, advertising, use of the Service in violation of these Terms, or your violation of law or third-party rights.
13. Suspension & termination
You may uninstall Arvio at any time. We may suspend or terminate access for non-payment, abuse, or material breach. Provisions that by nature should survive will survive termination.
14. Changes
We may update these Terms by posting a revised version on this page. Continued use after the effective date constitutes acceptance, except where applicable law requires otherwise.
15. Contact
Questions: hi@a.xyz